Shipping and Delivery Policy
Thank you for choosing Supplement Baba for your nutritional needs. We are committed to providing you with high-quality supplements and a seamless shopping experience. Please read our shipping and delivery policy carefully to understand how we handle the shipment of your orders.
1. Order Processing:
- All orders are processed within 1-2 business days (excluding weekends and holidays) after payment verification.
- You will receive an email confirmation once your order has been successfully placed, and another email with tracking information once your order has been shipped.
2. Shipping Methods:
We offer Standard Shipping, which means that once the order is processed, the estimated Delivery is within 3-7 business days. The number of days it takes to deliver your order may vary based on factors like your location, festive seasons, national holidays, unprecedented weather conditions, and natural disasters.
3. Shipping Rates:
Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost during the checkout process before making a payment.
4. International Shipping:
We currently offer international shipping to select countries. International shipping rates and delivery times vary based on the destination.
5. Free Shipping:
Supplement Baba offers free standard shipping on orders over a specified amount. The free shipping threshold may be subject to change, and it will be communicated on the website.
6. Tracking Information:
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package's progress.
7. Delivery Issues:
In the rare event that your order is delayed, lost, or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue promptly.
8. Delivery Address:
It is your responsibility to provide accurate and complete shipping information. Supplement Baba is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
9. Customs and Duties (International Orders):
International customers are responsible for any customs and import duties that may apply to their orders. These charges are beyond our control and are the responsibility of the customer.
10. Holiday Shipping:
During peak seasons and holidays, shipping times may be longer than usual. We recommend placing your orders well in advance to ensure timely delivery.
11. Returns Due to Non-Delivery:
If a package is returned to us due to non-delivery (e.g., incorrect address), the customer will be responsible for the cost of re-shipping.
12. Contact Information:
For any inquiries or concerns related to shipping and delivery, please contact our customer service team at contact@supplementbaba.com.
Note: Supplement Baba reserves the right to update or modify this shipping and delivery policy at any time without prior notice. Please check our website for the most up-to-date information.
